Networx3’s seamless response to pandemic
With critical infrastructure, government and emergency services clients relying on Networx3 it had to adapt, without missing a beat, when the pandemic hit.
Networx3’s nationwide team of 15 specialist engineers became key workers overnight when the lockdown began on March 23.
It was business as usual as they carried out essential work in sensitive environments on behalf of the government.
Meanwhile office-based staff began working from home booking in and coordinating new data cable installations and fibre network repair across the UK.
Regular video conferencing, cloud computing and remote access has meant that managing director Ian Ashworth and commercial director Caroline Earnshaw have been able to keep in touch with each of their 20 staff throughout the crisis.
Ian said: “We’ve had to be agile, work differently and it’s really working for us. We’re still communicating as a team, and although it’s been an adjustment, everyone has adapted really well and Networx3 is in a fantastic place.”
Networx3 has also streamlined some of its systems and processes as a result of the pandemic. Equipment, parts and supplies are now sent directly to site or to engineers’ homes, rather than into the office, saving time and streamlining client work.
Caroline said: “For many of us at Networx3 there’s also been a quality of life benefit to our ‘new normal’. If, like me, you’re no longer commuting several hours a day you can use that time to do something more constructive than just driving.
“Working from home also lends itself to eating better, more screen breaks and higher productivity for lots of us.”